Return Policy
At Custom World, we take pride in the quality of our custom-printed apparel.
Since each item is made to order, we do not accept returns or cancellations
unless the product arrives with a manufacturing defect, such as:
- Printing error
- Wrong size or color delivered
- Product damaged during shipping
Report an Issue
Customers must contact us within 7 days of receiving their order.
Please email photos of the defect or damage to:
Email: info@customworldva.com
Phone: +1 804-401-0470
After reviewing the request, we will either:
- Reprint the item and ship it at no extra cost
- Or issue a full refund, including original shipping
Important Notes
- We cannot accept returns due to wrong size selection.
- No returns for change of mind.
- All items are custom-made specifically for each customer.
- Returned items must be unused and in original condition.
